Frequently Asked Questions (FAQs)
Is Your Jewelry Hypoallergenic?
Our jewelry is crafted from high-quality stainless steel and .925 sterling silver, both of which are generally considered hypoallergenic. Stainless steel is resistant to corrosion and contains minimal nickel, which is often a trigger for allergic reactions. However, it’s important to note that some individuals may still have sensitivities to certain alloys or metals. If you have sensitive skin or a known metal allergy, we recommend consulting with a dermatologist for personalized advice. We've had customers with sensitive ears who can only wear solid gold, and in their case, we suggest sticking to our sterling silver pieces.
What Material Is Your Jewelry Made Of?
All our jewelry is made from stainless steel and .925 sterling silver, and then plated with 14k or 18k gold.
How Should I Clean and Take Care of My Jewelry?
We recommend cleaning your jewelry with lukewarm water and mild soap to clean your pieces after every few wears
- Use a soft cloth to help clean your jewelry
- Store your clean, dry jewelry in a safe air tight plastic bag or your can store it in the jewelry pouch your jewelry came in
- Always keep your jewelry away from perfumes, hairsprays, lotion and other chemicals
How Long Will It Take for Me to Receive My Order?
Free Shipping within Canada typically takes anywhere between 5-15 business days and is shipped with Canada Post. Please visit Shipping Policy for more detailed information.
I Did Not Receive My Order. What Can I Do?
We're sorry your order hasn't arrived! If available, please check your tracking information to see if there are any delivery updates. If it shows as delivered but you haven’t received it, or if there's no tracking update, reach out to us by email at info@amorinjewelry.com with your order number. Our team will look into it and help resolve the issue as quickly as possible.